Shipping

We place great importance on delivering your orders quickly and reliably. Here you will find all the important information about our shipping policies:

Shipping Times

• Processing Time: Orders received by us on weekdays before 12:00 PM (CET) are usually shipped the next business day.
• Shipping Days: Monday to Friday (excluding holidays).

Shipping Providers

We work with reputable shipping providers to ensure a safe and prompt delivery of your orders. Exact delivery times may vary depending on the region and provider.

Shipping Costs

• Within Germany: Free shipping for all orders.
• International Shipping: Currently not available.

Delivery Times

• The average delivery time within Germany is 1–3 business days, depending on your location.

Shipment Tracking

After your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track the status of your delivery at any time.

Shipping Issues

If there are any delays or issues with the shipment, please contact our customer service. We will address your concerns as quickly as possible.

Returns

For information on returns, please visit our Return Policy.

We thank you for your trust and look forward to delivering our products to you quickly and safely!

Your Probatix Team